Return Policy

Thank you for your purchase. We hope you were happy with your purchase. However, if you’re not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information or our return policy.


All returns must be postmarked within seven days of the purchase date. I’ll return the items must be new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at hi@bob’ job thing a return merchandise authorization number. After receiving a RMA number, place the items securely in its original packaging, and mailed your return to the following address:

Bob’s Backpacks
2042 Amber Street
Fishtown PA 19125

Please note, you be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.